The Appliance Doctor

Business Profile
Hours of Operation
Open Now
Monday
8:00 am - 4:30 pm
Tuesday
8:00 am - 4:30 pm
Wednesday
8:00 am - 4:30 pm
Thursday
8:00 am - 4:30 pm
Friday
8:00 am - 4:30 pm
Saturday
CLOSED
Sunday
CLOSED
You must call or email the partner from the phone number or email link listed on TrustDALE.com in order to receive our $10,000 Make It Right Guarantee! We have no way to track phone calls and emails made through the partner's website.
Service Area

Alpharetta, GA, Atlanta, GA, Decatur, GA, Kennesaw, GA, Marietta, GA, Powder Springs, GA, Roswell, GA, Smyrna, GA, Woodstock, GA, Johns Creek, GA, Chamblee, GA

Alpharetta, GA, Atlanta, GA, Decatur, GA, Kennesaw, GA, Marietta, GA, Powder Springs, GA, Roswell, GA, Smyrna, GA, Woodstock, GA, Johns Creek, GA, Chamblee, GA

Office Locations

1750 Enterprise Way

Marietta GA, 30067

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TrustDALE Rating:

Latest Consumer Review

"Shannon did an amazing job fixing my fridge and dishwasher. So thankful to have both back in working order."
- Stacie R.
Click to view more

Business Details

Licensed
Insured
Estimates
$97.00
Make-It-Right Guarantee™
Min. Project
$97.00
Warranties

About

The Appliance Doctor provides both Major Appliance Repairs as well as New Appliance Sales.  Their highly trained technicians ensure quality service and their reputation has been built over four decades by extremely satisfied customers.  Should your appliance not be worth repairing,  The Appliance Doctor has you covered as they sell a full line of most major brands! The Appliance Doctor does not service Samsung appliances. 

Price

The Appliance Doctor’s technician will come to your home and determine exactly what is wrong and explain what is needed to put your appliance back into good working order.  They always discuss the needed repair and the cost of parts and labor before any work begins.  If you and your technician determine that the machine is not worth repairing, you pay only a diagnostic fee of $97.00.  

Quality

The Appliance Doctor is dedicated to being the best in the business. They have a full time local office staff to answer your phone calls and schedule your appointments.  Their 20 repair technicians and installers are clean, uniformed, drive marked company vehicles, and are not paid by commission.  All are drug free and background checked.  Their company slogan sums it all up: “The Happy Customer Company.”

Service

Your experience starts with a friendly, informed person answering your call and ends with a properly working machine!  The Appliance Doctor's employees represent an attitude of extraordinary service inspired by the company's owners.  All their work is guaranteed, and any concerns are handled expeditiously, and fairly.  If you need an appliance repaired (or a new one!) you need The Appliance Doctor, and with the added peace of mind of the TrustDale Make It Right guarantee, you can't go wrong. Please note the Appliance Doctor does not repair Samsung kitchen appliances, only Samsung laundry appliances. 

Warranty

Details

The Appliance Doctor offers a one year warranty on the same repair of the same machine and lifetime warranty on any parts purchased and installed.

Consumer Reviews

Shannon did an amazing job fixing my fridge and dishwasher. So thankful to have both back in working order.
– Stacie R.
Great experience with a service visit. Checked over dishwasher thoroughly. Very professional and courteous.
– Valerie A.
Our whole experience was great. Codie was very nice, helpful, and informative.
– Shirley G.
Devon from Appliance Doctor was fantastic! I had issues with my gas stove and disposal. He diagnosed the problems, fixed them, and showed me how to prevent them from happening in the future. I couldn’t have asked for a better experience - and at a very reasonable price! Highly recommend!
– Aleta W.
We had two issues - one some 10 days ago ( the tech repaired and replaced one of the light sockets and it's light in the oven ) - and we discovered about 48 hours later that the broiler no longer worked at all ( we feared that the failure might have been connected to the previous repair ! ) -- the tech came out today, quickly determined that it was NOT connected in any way to the previous issue, diagnosed and quickly and efficiently repaired the failed electrical connection (it was within the interior control of the broiler). The issue was dealt with and repaired quickly and professionally -- the Appliance Doctor continues to do a wonderful job: we will continue to use them any time we have need of their services. Thank You to the whole team !!
– Tom P.
OUTSTANDING SERVICE. Roman was our technician. On time. Professional. Diagnosed the problem quickly, got new part, installed in a short period of time. Very happy with my experience with this company. Highly recommend. Also Caitlin was a joy to deal with scheduling my appointment.
– Glen Z.
Our technician, Richard, did a thorough diagnostic of our dishwasher and quickly identified the issue we had - as well as another potential problem. He was upfront concerning the costs and issues on our unit as well as providing us the information we needed to make a good decision on what to do to have a working dishwasher. We greatly appreciate his advice, honesty, and quality service. We wholeheartedly recommend The Appliance Doctor, and we will call again the next time we have an appliance problem.
– Andrew D.
Extremely friendly and efficient, very trustworthy and professional. ROMAN was wonderful...friendly, honest, reliable and patient!!!!! Loved the lifetime warranty for the parts too. Our double oven went out because we made the mistake of actually using the self-cleaning function. Who knew it’s a bad idea, now I know better. Glad they could get it fixed and also willing to replace that part again in the future. Great peace of mind knowing that.
– Ashley S.
Thank you to service manager Devin for helping me throughout my refrigerator issue. He came out 3-4 times to make sure things were corrected based on what the manufacturer suggested. He has seen the whole process through and communicated with me constantly. It’s tough these days to find the level service like that. I highly appreciate his work! Don’t hesitate to call this company for any of your appliance needs. Terrific!
– Jon W.
I have used The Appliance Doctor many times before, but on our recent issue with our refrigerator, Kori came to help us last week and this week. I was really impressed with the level of professionalism of this technician, and I would definitely recommend his services.
– Monika N.
Contact this company through the information on this page to receive the $10,000 Make It Right Guarantee!
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