Georgia Business: SuperiorPRO Exteriors: Windows


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Dale trusts this Business...

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(470) 632-2660
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The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About SuperiorPRO Exteriors: Windows - Georgia,

SuperiorPRO Exteriors has been serving homeowners throughout Metro Atlanta since 1998. Many times, when homeowners need new roofs, siding or painting - they also need new windows. Their affordable, quality, minimal maintenance SuperiorPRO custom windows come with the efficiency and superior craftsmanship found in windows that are triple the cost. With decades of delivering superior service and craftsmanship, Atlanta homeowners can trust SuperiorPRO for a job well done.

Price

SuperiorPRO Exteriors knows that windows can be an expensive project for any homeowner.  They are also aware that many people shop around for the best price that is why SuperiorPRO offers competitive pricing.  Already received a quote, no problem, call SuperiorPRO to see if they'll match it.  When you call SuperiorPRO Exteriors for your free window quote you can rest assure you will get their exclusive promise:

  • They will always do what's RIGHT for the homeowner.
  • They will effectively COMMUNICATE with the homeowner throughout the project.
  • They guarantee customer satisfaction but want to go beyond that; they aim to DELIGHT their customers.
  • They will only use the highest QUALITY materials and best techniques.
  • They will FOCUS on each customer as if their future depends on them - because it does.

Quality

SuperiorPRO Exteriors only uses the highest quality products and brands in the industry, including, Exclusive Weatherlok Windows and patio doors, Precision Enviroguard no-rot composite windows and sash replacements and Simonton Windows.  SuperiorPRO Exteriors has been recognized as a GuildQuality Guildmaster, Remodeling's Big 50 Contractor, and more.  They offer a Limited lifetime warranty on both their Weatherlok and Simonton windows.  Added lifetime glass breakage warranty on all Weatherlok series and a 25-year warranty on all Precision composite windows.  

Customer Service

Your SuperiorPRO experience begins with a real person answering your call.  As the client you will experience a seamless process with a full service office team, no-pressure renovation consultants, design and color consultants and on-site trained and experienced project manager.  SuperiorPRO Exteriors is "Your Total Exterior Solution."  

Business Contact Info

Products and Services:

Full Service Gutter Replacement, Gutter Leaf Protection, Roof Repair, Roof Replacement, Siding Replacement, Stucco Repair, Window and Door Replacement, Interior and Exterior Painting

Business Location(s):

2820 Lassiter Road

Marietta , GA 30062

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What is the TrustDALE Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.