Atlanta Business: Security Sales and Service

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Dale trusts this Business...

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(678) 752-4133
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A Message From Dale

The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About Security Sales and Service - Atlanta,

Security Sales and Service has been installing home and business security, alarm and fire systems for over 30 years.  They offer 24/7 monitoring and customer service to answer any questions and service your system.  The company is family owned with a strong history of earning their customers’ trust and loyalty.


TrustDale's analysis finds you can't beat Security Sales and Service when it comes to price and protection.  Their fee, $17.00 per month!  What's more they guarantee they will never raise your monthly rate as long as you remain a customer.  Need more convincing?  They will not hold you to a contract should you elect to leave.


This family owned business does not "sell" security systems; They inform potential customers about a range of options and educate you to make the best choice - for you.  Security Sales and Service only installs equipment that is proven and has performed as promised.  Top that off with "local" in-state security monitoring, and you can't go wrong.

Customer Service

Your inquiry to Security Sales and Service begins with a friendly person answering your call locally. Owners Tom and Deborah Lackey assure me (as they will assure you) they are available to their customers 24/7 to answer any questions and provide exemplary service.

Business Contact Info

Products and Services:

Sales, service and 24/7 monitoring for security systems, alarm systems, fire systems, and camera systems.

Business Location:

Security Sales and Service

3720 Millstream Ln

Stockbridge , GA 30281

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What is the TrustDALE Investigative Process & the Make it Right Guarantee?

7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.