Atlanta Business: Estes Services - HVAC


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(404) 410-1038
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The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About Estes Services - HVAC - Atlanta, Georgia

Estes Services is the only family owned and operated HVAC company servicing Atlanta and its surrounding areas since 1949 and can help you resolve any heating and air problem. Also think of Estes as your one-stop-shop for all your home services. Estes can diagnose your whole house and recommend solutions that will provide you and your family with the most energy efficient home possible.

Price

Estes’ prices are very competitive with companies that offer comparable services and their quality, reputation and trust helps Estes stand apart from the competition. Estes’ team of heating and cooling professionals excel in providing you with the very best in indoor comfort at a fair price.

Quality

Estes has partnered with Carrier for new installations, bringing you the leading name in HVAC. Specifically designed to meet ENERGY STAR specifications, Carrier systems are the quietest, most efficient choice on the market today. In addition, Estes’ NATE certified technicians are trained by the company and always aim for the goal of complete customer satisfaction. A thorough inspection by Estes’ certified specialists will increase your system’s longevity, avoid costly repairs, improve comfort levels and reduce energy use. Estes Services has thousands of positive online reviews especially on Google with an outstanding rating of 4.8 out of 5 stars. Estes has also earned an A+ rating from the BBB along with being a six-time Carrier Presidents Award winner and has received numerous other industry awards.

 

estes

Customer Service

Estes normal hours are 8 am to 8 pm with after-hours service available. Estes’ customer service reps are empowered to resolve any type of customer concern and the company offers a 100% satisfaction guarantee on all work performed. Estes wants you to be completely satisfied with its people and the work they perform in your home.

Business Contact Info



Products and Services:

Heating & Air – Residential & Commercial, Service and Replacement


Business Location:

Estes Services - HVAC

3981 Tradeport Blvd.

Atlanta , GA 30354


Locations Served:

Bartow County, Butts County, Cherokee County, Clayton County, Cobb County, Coweta County, Dekalb County, Douglas County, Fayette County, Forsyth County, Fulton County, Gwinnett County, Henry County, Newton County, Paulding County, Rockdale County, Spalding County, Acworth, Adairsville, Alpharetta, Atlanta, Austell, Avondale Estates, Ball Ground, Brooks, Buford, Canton, Cartersville, Cassville, Clarkdale, Clarkston, Conley, Conyers, Covington, Cumming, Dacula, Dallas, Decatur, Douglasville, Duluth, Ellenwood, Emerson, Experiment, Fairburn, Fayetteville, Flovilla, Forest Park, Grantville, Grayson, Griffin, Hampton, Haralson, Hiram, Holly Springs, Jackson, Jenkinsburg, Jonesboro, Kennesaw, Kingston, Lawrenceville, Lebanon, Lilburn, Lithia Springs, Lithonia, Locust Grove, Lovejoy, Mableton, Mansfield, Marietta, Mcdonough, Moreland, Morrow, Nelson, Newborn, Newnan, Norcross, North Metro, Orchard Hill, Oxford, Palmetto, Peachtree City, Pine Lake, Porterdale, Powder Springs, Red Oak, Redan, Rex, Riverdale, Roswell, Rydal, Sargent, Scottdale, Senoia, Sharpsburg, Smyrna, Snellville, Stockbridge, Stone Mountain, Sunny Side, Suwanee, Taylorsville, Tucker, Turin, Tyrone, Union City, Waleska, White, Winston, Woodstock, Georgia


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What is the TrustDALE Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.