Atlanta Business: The Fahl Team

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(770) 450-6528
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The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About The Fahl Team - Atlanta,

Joyce Fahl is more than just a real estate agent, she is a TrustDALE Certified agent! In order for her to obtain this designation as a realtor, she has proven that she is more knowledgeable, experienced, and above and beyond the legal requirements via the National Association of Realtors.


Licensed since 1986, Joyce is a Certified Relocation Specialist for Certified Cartus & USAA agents and has been a Top Producing agent since 1986.  Her husband and partner, Steve Fahl, received his license in 2003, and immediately began as a Relocation Specialist. With more than 25 years in Capital Equipment/Technical Application Sales, Steve has negotiated hundreds of transactions with corporate executives, company owners, and engineering managers. This experience has transferred easily to assisting all members of the armed services, regardless of rank.


Joyce and Steve have averaged 43 real estate transactions per year for over 28 years. They service 7 counties in the North Atlanta Region, and they are among the top 7% of all agents nationwide.


Service Area:
North Fulton, Cherokee, Cobb, Forsyth, and DeKalb Counties


Buyer’s Agent, Listing Agent, Relocation, Residential Real Estate, Land Sales, Luxury Properties


Professional Designations:
Certified Relocation Specialist, Certified Marketing Specialist, Certified Sales Specialist, Certified Luxury Home Specialist, Member of Cherokee Board of Realtors

Customer Service

Joyce Fahl and her husband Steve make up The Fahl Team, one of the most successful real estate duos in Atlanta.  The reason for their success is unsurprising: they provide exceptional real estate services to every client.  Joyce and Steve have no assistants, so they are personally involved in buying or selling your home from start to finish.  Joyce is a native of Atlanta, and proud to be among the top 7% of all real estate agents nationwide!  She and Steve create lasting impressions on their clients and receive repeat business time and again.  What’s more, they believe in giving back to their country and community.  Since 1991, Joyce and Steve have especially assisted active and inactive military veterans with incentives and reduced commissions.  Joyce is a former board member of the Cherokee Family Violence Center, and Steve is a member of the Woodstock Optimist Club. 


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Business Location(s):

11525 Haynes Bridge Road
Ste 200

Alpharetta , GA 30009

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What is the TrustDALE Investigative Process & the Make it Right Guarantee?

7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee. Realtor® “Make It Right Guarantee”

The Real Estate Professional Agrees:
  1. Your clients and customers have a right to excellent service
  2. Your current professional standards are already among the best available in the business.
  3. You will ensure complete client and customer service satisfaction by offering the TrustDale Make It Right guarantee.
  4. The TrustDale guarantee becomes valid when a prospect contacts the partner through, or confirms his client or purchase status on
  5. The TrustDale guarantee states that if customer is dissatisfied with product, repair or customer service, the customer will employ the avenues of redress made available by vendor/partner’s customer service agreement. In the event that at the conclusion of the process customer remains dissatisfied, customer will have the right to take his or her grievance to TrustDale within 90 days of the original date of contractual agreement to the broker.
  6. You will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review the independent expert and Dale agree that the customer’s position is justified, real estate professional will agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means TrustDale will reimburse client up to $250 and:

    * Real Estate Licensee Limitation: TrustDale recognizes there are regulatory factors in the real estate industry beyond the control of broker and /or a broker’s associated salesperson therefore, the guarantee will be limited to broker’s unconditional release of client from any and all obligations under any exclusive listing agreement or any exclusive representation agreement – and based solely on factors within knowledge and control of the broker or agent. If the TrustDale partner involved is a broker’s associated salesperson, then said release shall be subject to approval of salesperson’s broker. The Make It Right guarantee for Real Estate shall not involve disputes related to existing any existing Purchase and Sale Agreement, nor to legal disputes between any parties to such an agreement.