Atlanta Business: Southern Roofing & Restoration


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(678) 999-8910
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The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About Southern Roofing & Restoration - Atlanta,

The Southern Difference. Southern Roofing strives to be the best roofing company in America by providing relentless customer service, uncompromising quality and attention to detail, with you every step of the way. Their services include: FREE roof inspections, free hail and wind damage assessments, roofing repair services and complete re-roofing of Shingle, metal, wood shake roofing systems as well as all aspects of both Interior and Exterior damage, including water remediation services. They work with all insurance companies in cases of storm damage.

Price

Southern Roofing keeps their prices competitive, but also strongly believes that you get what you pay for.  They also take every opportunity they can to provide savings to their customers. At Southern Roofing, their goal is to exceed your expectations with highly trained and detailed oriented professionals who get the job done correctly the first time. Call today to schedule your FREE quote!

 

Quality

A portion of a product’s quality is measured against the strength of its warranty, Southern Roofing agrees, and therefore standby their roofing work.  They only use top brands, such as Owens Corning, GAF, Certainteed and Tamko.  Southern Roofing is HAAG Certified, and all employees are fully licensed and insured, as well as hiring drug-free and background checked. 

Customer Service

When it comes to amazing customer service, this is where Southern Roofing shines. All questions are answered promptly, and detailed descriptions are offered of all work to be done. Southern Roofing’s friendly staff will thoroughly evaluate your needs and recommend lasting solutions. They are looking forward to providing you with the highest quality roofing solutions. 

Business Contact Info

Products and Services:

Roof repair, Roof Replacements, New Roofs, Hail Claims for Wind or Hail Damage, Roof Leak Repairs, Preventative Maintenance, High & Commercial Roofing, Installation Water Mitigation, Mold Remediation, Full home restoration, Gutters, Siding, Windows

Business Location(s):

650 Henderson Dr.
Suite 435

Cartersville , GA 30120

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What is the TrustDALE Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.