Georgia Business: Office Furniture Resources


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(678) 394-0759
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The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About Office Furniture Resources - Georgia,

Office Furniture Resources is a full service office furniture provider offering new and used office furniture, cubicles and workstations, as well as fully refurbished and remanufactured cubicle systems.  The professionals at Office Furniture Resources are available to help with design, installation, integrating new and old systems, overall project management and even repair of damaged or faulty office furnishings.

Price

Office Furniture Resources believes that offering the best price possible is the only way to do business.  They accomplish this with their unique, blended approach to pricing.  In order to maximize the effectiveness of a client’s budget, they combine new and pre-owned furniture options.  This is important for those who do not want to buy all new, but need a small change or upgrade.  

Quality

When it comes to buying new or pre-owned furniture, quality and honesty are very important.  For this reason, Office Furniture Resources provides 3 levels of quality options: Good, Better, and Best.  All three quality levels are represented in both new and pre-owned furniture.  The results of these quality levels are more options and economic solutions for a client. 

Customer Service

Office Furniture Resources truly sets the standard for excellent customer service.  Clients consistently receive service that not only meets, but exceeds expectation!  The very cornerstone of this company’s business model is excellent customer experience.  They achieve this by hiring only background and drug tested professional technicians who are familiar with all major brands and manufacturers.  These technicians are equipped with such creative training that enables them to sculpt your vision onsite, using existing hardware. 

Business Contact Info

Products and Services:

Space planning, Interior Design, Installation of new or existing workstations and office furniture, relocation and move logistics planning, project management, renovation of occupied space

Business Location(s):

4467 Park Dr

Norcross , GA 30093

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What is the TrustDALE Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.