Atlanta Business: Maya Van Lines


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(404) 836-4933
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The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About Maya Van Lines - Atlanta,

If you’re looking for an honest, reputable and dependable moving company for a local move or an across-the-country adventure, look no further than Maya Van Lines.  Since 2002, Maya Van Lines has focused on customer care and satisfaction as its primary goal.  Maya’s top priority is to provide efficient, worry-free moving and every move is planned and coordinated according to each individual’s needs.

Price

Maya Van Lines provides top-quality moving services at an affordable price.  Maya believes that there’s only one way to provide you an accurate estimate – by taking an onsite inventory of the items you need to move.  The company sends an estimator to work directly with you, carefully evaluates your moving needs and calculate how much truck space will be needed for a successful move of your belongings at a fair cost.  There are no surprises with Maya.

Quality

Maya Van Lines is a Certified Pro-mover and Moving Aid company, along with being members in good standing of the American Moving and Storage Association (AMSA) and the Georgia Movers Association (GAMA).  Maya pledges to move and deliver your goods efficiently and professionally.

Customer Service

At Maya Van Lines, they want your move to go as smooth as possible.  You’ll be personally involved every step of the way in the planning for your move and, once it begins, Maya will stay in communication with you throughout the process.  Maya believes its own reputation moves with your goods, and customer care and satisfaction are their primary goals.

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Products and Services:

Local/Commercial Moves, Long Distance and Interstate Moves, Storage


Business Location:

Maya Van Lines

3200 Oakcliff Industrial Street

Atlanta , GA 30340


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What is the TrustDALE Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.