Atlanta Business: Georgia Community Management, Inc.


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(404) 445-1164
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The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About Georgia Community Management, Inc. - Atlanta,

Georgia Community Management (GCM) Is a professional management company providing services for homeowner associations and condo associations.

Price

GCM offers competitive pricing compared to the peers in the industry. They have flexible service options such as Financial Only, Financial plus Covenant Inspections, or Full Service. Associations choose the level of service that is needed and fits within their budget. Ancillary fees are kept to a minimum, and GCM does not keep your Association’s late fees or fines. GSM provides the latest technology available to their associations, and does not charge any additional fees to use these services.

Quality

All managers are licensed, in good standing with the Georgia Real Estate Commission, and exceed the requirements for continued education in association management. GCM is an active member of CAI (Community Association Institute), and has achieved many certifications in management, including the highest certification of PCAM (Professional Community Association Manager). CAI also provides legal updates that impact GCM communities. They only use software that has been specifically designed for their industry, which provides efficiency, digital history, and a safeguard of association data through redundancy. Their systems are web-based, so HOA Boards have the ability to view their financial accounts and records 24/7/365. GCM also provides monthly financial reports.

Customer Service

What makes GCM different is their people-approach and culture of “care” that is integrated into everything they do. Their goal is to make HOA living simple and enjoyable through communication and providing prompt and professional responses to their clients. Their Top Shelf Service is evident when you speak to a GCM representative as you will immediately notice you are dealing with an individual who understands relationships in business and that their primary job is to assist others. Their commitment to a long term partnership is demonstrated by their simplified contract terms and service options. GCM desires to not only be your new management company, but to form a long term partnership with your community. They are so confident that you will experience the “GCM Difference” that their management contract provides a 30-day cancellation notice with or without cause.

Business Contact Info

Products and Services:

Accounting Services including Assessment Billing, Collections, AP/AR, Month & Year End Financial Statements. Covenant Enforcement including drive thru inspections of community and Modification Requests, Annual Meeting Facilitation. Interface with Association Vendors, etc. Board and Homeowner Support.

Business Location(s):

2120 Highway 81

Loganville , GA 30052

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What is the TrustDALE Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.