Georgia Business: ARAC Roof It Forward


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The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About ARAC Roof It Forward - Georgia,

ARAC Roof It Forward is a very unique commercial and residential contractor. Not just because of the quality of their work and the character of their people, but because of their mission. ARAC exists to honor God through giving. They’ve made a commitment to give back to the community a portion of every dollar that comes into the company through partnerships with local charities and other organizations that make it their mission to love and help others. When people decide to hire ARAC Roof It Forward, their money goes further than just getting a quality job… They ROOF IT FORWARD!

Price

Whether the job is funded by an insurance company or directly by the customer, ARAC Roof It Forward offers competitive pricing while adhering to the highest standards of quality in the industry. Plus, all jobs, big or small, come with a full guarantee and warranty to ensure that the job is done right, on time, and to your complete satisfaction. If you’re interested in how much a new project might cost, or want to know the scope of damage left by a storm, an ARAC expert will provide you with a free video inspection that documents the scope of your needed repair along with a written estimate to get the job done.  And don’t forget about their “ROOF IT FORWARD” program, benefiting children’s healthcare and organizations supporting children with cancer.

Quality

ARAC Roof It Forward offers a full range of roofing restoration and renovation services including new roof installations, re-roofing, and roof repairs.  With partnerships with the best renovation materials manufacturers in the country, you are sure to find the exact fit for your home or business with the best warranties in the industry. You can always expect quality results, courteous workers and a clean worksite.  ARAC Roof It Forward has thousands of happy customers because they aren’t satisfied until their customers are.  Go ahead and look at their online reviews to see exactly why they are TrustDALE certified!

Customer Service

ARAC Roof It Forward's goal is to become the only contractor you ever have to call, and the only contractor you’d be willing to refer.  They know that to reach this goal, they have to execute your project as quickly and painlessly as possible so you can move on with your life.  They look forward to getting your property back to better than new condition as soon as possible. Because they understand that your home is your biggest investment, they approach every job like your home is their own.  They strive to uphold the values of quality, responsibility, and integrity that their customers deserve. With a record of thousands of satisfied customers, you can be assured of quality results, courteous workers and a clean worksite.  ARAC Roof It Forward’s priority is to make sure you know that they are your absolute best option for a contractor for years to come!

Business Contact Info

Products and Services:

Residential and Commercial new roof installations, re-roofing, roof repairs

Business Location(s):

296 Bell Park Dr.

Woodstock , GA 30188

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What is the TrustDALE Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.