America’s Preferred Home Warranty

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(678) 999-7706
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The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About America’s Preferred Home Warranty

America’s Preferred Home Warranty (APHW) is a Christian-based company founded in 1999 on biblical principles. They offer home warranty services in multiple states across the United States of America. Their warranty is a service agreement between a home owner and APHW that pays toward repair or replacement of covered appliances and home systems that malfunction under normal conditions of use. Their key differential is that they allow the homeowner to choose their own contractor for covered repairs. Their vision is to “To maximize customer value through innovation and the use of technology.”


An excellent way to help your real estate investment maintain its value is to obtain dependable home warranty services from America’s Preferred Home Warranty. Properties can come with many unexpected costs and expenses that may arise at any time, and sometimes during highly inconvenient moments. A protection plan through APHW can assist in managing unexpected financial risks for the homeowner. Customers can choose their deductible amount and payment plan to fit their budgets, plus access to a variety of types of home warranty coverage that fit their property so that they are only paying for the proper level of coverage.


Peace of mind and freedom of choice are two characteristics of the home warranties offered through APHW.  They go above and beyond the competition by being the only home warranty company that gives homeowners the Freedom to Choose their own licensed contractors for covered repairs.  This is important because the contractor works for you, repairs are completed faster, and the overall experience is just better when you are in control!  Home warranty plans through America’s Preferred Home Warranty are the answer to addressing unexpected and potentially disastrous troubles associated with real estate.  Whether you are a realtor or a homeowner, you will most certainly benefit from these products and services through their company.

Customer Service

APHW has taken care to insure their warranty terms and conditions are easy to read; there is no “fine print.” They attempt to reach out to each of their customers to make certain they have a copy of the full warranty agreement with all of the details, and to answer any questions in the early stages of contract coverage. They sincerely desire each of their home warranty customers to understand their coverage and how to obtain prompt remedies when unexpected system failures occur. Their easy claims process puts homeowners in touch with a live person in only minutes, 24/7/365.

Business Contact Info

Products and Services:

Home Warranties for Condos, Townhomes, New Construction, Single-family, and Multi-family Units

Business Location(s):

2727 Spring Arbor Rd

Jackson , MI 49203

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What is the TrustDALE Investigative Process & the Make it Right Guarantee?

7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.