Georgia Business: Advantek Service Group, Inc

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(770) 872-0568
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The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About Advantek Service Group, Inc - Georgia,

Advantek is a true family-owned and operated appliance repair company, employing three generations in all areas of the company.  They work out of three strategic locations, which allows them to cover over seventy zip codes and keep their service call cost the same for all.  Because their focus is high-end equipment, each technician’s level of experience is much greater than average.


Advantek Service Group’s service call is $89 flat.  This pays for travel and diagnostic for one unit.  If a second trip is necessary, it is all inclusive to the service call.  When the cause of failure is found, a flat job charge is quoted, which includes parts and labor with a 1 year part and labor warranty!


Advantek has focused their technical training on the repair and service of high end equipment and each technician has between 8 and 11 years of experience within that focus.  Their techs know that fixing the unit is not enough; they are trained to treat and take care of your appliance as if it were their own.  They work to maintain not only the function, but also its style.  They believe that their job is to keep your unit at 100% for as long as it makes sense to do so, which is why they do not sell.  If they tell you it’s not worth repairing—it’s the truth. 

Customer Service

They hate for their customers to have to wait, so when setting up a time slot they encourage you to take care of your day first.  They work around your schedule and call with a 30 minute lead time.  As long as you are within that half hour of your home, they will take the minimal amount of time out of your day.

Business Contact Info

Products and Services:

Repairs on all Kitchen, Laundry, Ice Machine, and Wine Storage Equipment.

Business Location(s):

6017 Mill Rose Trce

Flowery Branch , GA 30542

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What is the TrustDALE Investigative Process & the Make it Right Guarantee?

7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.