Home Energy Solutions

Home Energy Solutions is TRUSTDale Certified.

(770) 872-4737

The TRUSTDale Deal

Call us or fill out our form to contact Home Energy Solutions!

Contact this Business Print this Deal

Submission Form

About Home Energy Solutions:

Home Energy Solutions assists homeowners in lowering utility bills with environmentally friendly insulation and energy savings products. They have trained, local installers and offer a free home energy analysis. 

Price

Don’t hire a company to insulate your home until you know the extent of your problem.  Home Energy Solutions approach begins with an unbeatable offer:  A free home energy analysis.  You’ll get a written estimate on Home Energy Solutions’ revolutionary reflective insulation, blown insulation and window film.

Quality

Many factors help eShield™ stand head-and-shoulders above radiant barrier products. First, eShield™ works with your existing insulation.  What’s more, eShield™ has a permeability rating of 13, the highest on the market. This means that it won’t cause mildew or other forms of moisture damage. Third, eShield™ has a class A fire rating. Additionally, eShield™ contains no allergens, and it does not give off gas like other insulation products.  Home Energy Solutions employs local technicians trained by the manufacturer to install your product(s). 

Customer Service

My investigation finds Home Energy Solutions enjoys a great reputation because owners George and Pam Hobby insist on excellence.  Your experience begins with your call and questions answered by local operators who know the facts.  With a no-risk free home energy and analysis and the double protection of my Make It Right Guarantee, you can’t lose!

Service Area:

Metro Atlanta, North Georgia, Eastern Alabama

1000 Cobb Place Blvd Bldg. 200, Ste. 210 Kennesaw, GA 30144

What is the TRUSTDale Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping.  TrustDale disclaims any liability for any and all inadvertent inaccuracies. 

  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product).  The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service.  This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do:  Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences.  This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company. 
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5.  Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:

  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.

Testimonials

Home Energy Solutions came to our home in early August to install several energy-saving products. The staff I interacted with was always friendly and professional and I never once was uncomfortable with them in my home. We had one mishap where a refrigerator that was in the basement was unplugged to install an outlet insulation pad and was not plugged back in. We didn't discover this for a week at which time the food was ruined. I sent Home Energy Soultions an email with a photograph. The owner, George Hobby, called me later that day to apologize and asked me to let him know what dollar amount was ruined. I emailed him it was approximately $150. In one business day I received a check for $200. Now THAT is a business living up to the 'Make It Right' Guarantee! Home Energy Solutions truly has customer service and satisfaction at the forefront of their business! I look forward to enjoying the energy savings for years to come and knowing I have dealt with a reputable and caring company!

~ Jonathon Williams