Atlanta Business: Your Floor


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(678) 400-0344
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A Message From Dale

The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About Your Floor - Atlanta, Georgia

For over 16 years, Your Floor has been committed to the flooring business. They are a family owned and operated flooring company that was started in 1996.  They attribute all their success to two key components of their business: quality craftsmanship and superior customer service.  They ask that you do not settle for anything less than Your Floor.

Price

Hardwood Floors are an investment that will last for a long time with the proper installation and care. Your Floor provides the best price for highest quality of products and services.  Call today to schedule your free estimate!!

Quality

At Your Floor their number one focus is to deliver and maintain the highest quality of products and services on the market.  There are different methods of installation for engineered wood strips, solid wood floors, solid wood strips, laminate and parquet. With every project, moisture testing is imperative to ensure proper installation. The procedure can be a painstaking process but they take pride in leaving your home looking as beautiful as you dreamed it to be. Their expert technicians have seen every challenging situation and are proficient in all installations for hardwood flooring.

Customer Service

Your Floor’s exceptional customer service has kept them growing over the years.  They have a high number of repeat customers and would love to have you on board.  Before hiring a floor covering company, getting to know the people who you will be working with is the most important stage.  Your Floor’s website has provided you with background information on the people who will be taking care of your home.  They are looking forward to serving you with all your flooring needs.

Business Contact Info



Products and Services:

Hardwood Floors, Engineered, LVT, Laminate, Carpet, Dustless Refinishing and much more.


Business Location:

Your Floor

4183 Northeast Expressway
Ste 210

Atlanta , GA 30340


Locations Served:

Cherokee County, Cobb County, Dekalb County, Forsyth County, Fulton County, Gwinnett County, Hall County, Acworth, Alpharetta, Atlanta, Austell, Avondale Estates, Ball Ground, Buford, Canton, Chestnut Mountain, Clarkdale, Clarkston, Clermont, Cumming, Dacula, Decatur, Duluth, Ellenwood, Fairburn, Flowery Branch, Gainesville, Gillsville, Grayson, Holly Springs, Kennesaw, Lawrenceville, Lebanon, Lilburn, Lithonia, Lula, Mableton, Marietta, Murrayville, Nelson, Norcross, North Metro, Oakwood, Palmetto, Pine Lake, Powder Springs, Red Oak, Redan, Roswell, Scottdale, Smyrna, Snellville, Stone Mountain, Suwanee, Tucker, Union City, Waleska, Woodstock, Georgia


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What is the TrustDALE Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.