Atlanta Business: SuperiorPRO Exteriors: Roofing


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(770) 450-6674
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The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About SuperiorPRO Exteriors: Roofing - Atlanta, Georgia

When Atlanta residents need roofing services, now they can choose a company they already depend on. SuperiorPRO is proud to add Roofing Repairs and Replacement Services to their 17 years of experience in the home improvement industry. As a long-standing industry leader in painting, siding, stucco, and windows, SuperiorPRO is pleased to offer roofing installation, repairs, and basic maintenance for Atlanta homeowners and commercial property owners.

Price

SuperiorPRO Exteriors is not the low-cost provider, nor do they want to be. Quality products and superior service are priorities for SuperiorPRO and their clients. Consistently creating and delivering real value that customers will appreciate, while remaining competitive in pricing, have proven to be a successful mix for all. To make the investment as easy as possible for their customers, SuperiorPRO offers frequent project specials, as well as easy and flexible finance options!

Quality

All of SuperiorPRO’s services are provided by a professional team, dedicated to an excellent experience and outcome. With decades of project management and installation experience, SuperiorPRO delivers roofing services back by their SuperiorPRO Promise. SuperiorPRO is also a GAF and Atlas Shingles Certified Installer, and is proud to endorse each company and their quality products. GAF exclusively offers the System Plus Warranty, featuring transferable labor and materials. Atlas Component Roof Systems also qualify for the manufacturer’s transferable, non-pro-rated labor and materials warranty at no extra cost.

 

Certifications 1   Certifications 2

Customer Service

Few small to mid-sized locally owned and operated companies in Atlanta have a culture that is built on effective communication like SuperiorPRO. An outstanding customer service experience is predicated on staff members who are well-trained to follow a definitive process and who enjoy serving people. SuperiorPRO delivers superb customer service because it's a focus for all who work there and woven into the culture of the company and its people.

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Products and Services:

Full Roof Replacement and Maintenance Programs, Asphalt Shingle, Standing Seam Metal, and Low Slope Roof Systems, Warrantied Leak & Storm Damage Repairs


Business Location:

SuperiorPRO Exteriors: Roofing

2820 Lassiter Rd
Bldg B100

Marietta , GA 30062


Locations Served:

Bartow County, Cherokee County, Clayton County, Cobb County, Dekalb County, Douglas County, Forsyth County, Fulton County, Gwinnett County, Paulding County, Walton County, Acworth, Alpharetta, Atlanta, Austell, Avondale Estates, Buford, Canton, Cartersville, Cassville, Clarkdale, Clarkston, Conley, Cumming, Dacula, Dallas, Decatur, Douglasville, Duluth, Ellenwood, Emerson, Good Hope, Grayson, Hiram, Holly Springs, Jersey, Kennesaw, Lawrenceville, Lebanon, Lilburn, Lithia Springs, Lithonia, Loganville, Lovejoy, Mableton, Marietta, Monroe, Morrow, Nelson, Norcross, North Metro, Pine Lake, Powder Springs, Redan, Roswell, Rydal, Scottdale, Smyrna, Snellville, Social Circle, Stone Mountain, Suwanee, Taylorsville, Tucker, Waleska, White, Winston, Woodstock, Georgia


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What is the TrustDALE Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.