Atlanta Business: Sir Grout of New York


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(347) 205-8777
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The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About Sir Grout of New York - Atlanta, Georgia

Sir Grout of New York is a leading innovator in the "hard surface" care industry that recognizes the special needs of homeowners and businesses. With the knowledge that their customers want convenient, cost effective and quick results, Sir Grout has developed unique products and processes that transform rooms with tired and old looking grout and tile back to looking like new in less than a day.

Price

Sir Grout is an expert provider of residential and commercial hard surface restoration and maintenance.  They specialize in working with tile, grout, stone, and wood, and proudly implement each of their services in a quick, convenient, and cost effective manner.  With frequent coupons and promotions to top off their already competitive prices, you can’t go wrong.  Plus, they offer their Sir Grout Tile & Maintenance Cleaner for purchase straight from their website.  This means that the next time you need to clean your hard surfaces, you won’t have to make a call—the product is already there!   Schedule your free quote today.

Quality

To meet the growing demand from customers, Sir Grout offers a sandless wood renewal process that cleans, shines and protects wood floors, stairs, and cabinets without creating dust, odors or inconvenience.  Sir Grout has been recognized by many publications, including Entrepreneur Magazine's list of Top Franchises and Top New Businesses.  Offering in-home/office consultations, their mobile technicians make it quick, easy and convenient for you to learn about Sir Grout's quality services.  Each technician goes through extensive training and can help you choose the right services for your home or business.

Customer Service

It is clear that Sir Grout of New York wants to prove their commitment to customer service to you.  Just look at their video testimonials, made by consumers for consumers, which speak to this exceptional commitment.  Their many awards and recognitions cannot be overlooked, garnering attention from Entrepreneur Magazine, HomeAdviser, Courtyard by Marriott, Devereux Glenholme School, and now TrustDale.com!  Whether your needs are for your home or office, Sir Grout will become your go-to for cost effective, convenient, and beautiful floors that look just like new in a fraction of the time. 

Business Contact Info



Products and Services:

Residential and Commercial tile and grout, stone, and wood surface restoration.


Business Location:

Sir Grout of New York

144 N 7th St

Brooklyn , NY 11249


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What is the TrustDALE Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.