Birmingham Business: Rid-A-Critter


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A Message From Dale

The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About Rid-A-Critter - Birmingham, Alabama

If you have a critter or bee problem, you need a professional.  That’s where Rid-A-Critter’s experts come to your rescue.  They provide safe, humane, non-chemical animal control and wildlife management throughout the Birmingham metropolitan area.  From bats and birds, to raccoons and squirrels, to snakes and bees, Rid-A-Critter boasts the largest and most comprehensive animal control company in the region.    

Price

Rid-A-Critter is quite simply one of the most established and best equipped wildlife management company in the Birmingham area.  They have experience with all types of nuisance animals and insects.  They offer a standard one-year warranty on repairs, with optional extended warranties to fit your needs.  They find transparency important, so all quotes and prices are given in writing with no hidden costs.  Plus, they pledge to refund your money if they cannot resolve your wildlife problem. 

Quality

Rid-A-Critter was founded in 2001 to bring an enlightened, scientific approach to animal control, and they’ve grown to become the region's largest wildlife management company.  Their reputation is built on providing high quality, professional, environmentally sound, and humane animal control, along with business practices that have earned the Better Business Bureau’s highest rating. Rid-A-Critter employs technicians who live in and know the regions they service.  And, they have plenty of backup available from the rest of the crew for those really big jobs.

Customer Service

Your experience begins with a friendly answered call or promptly returned email.  Rid-A-Critter understands the seasonal movements of the regions’ first inhabitants – and they also understand the urgency to get them out of your home or business!  They are fully licensed and insured to protect both their customers and employees. 

Business Contact Info



Products and Services:

Control, trapping, and removal of wildlife, pest control, damage repairs and animal proofing, odor control, and more


Business Location:

Rid-A-Critter

5021 41st Way N

Birmingham , AL 35217


Locations Served:

Bibb County, Blount County, Calhoun County, Chilton County, Clay County, Cleburne County, Cullman County, Etowah County, Jefferson County, Randolph County, Saint Clair County, Shelby County, Talladega County, Tuscaloosa County, Walker County, Abernant, Adamsville, Adger, Alabaster, Alexandria, Allgood, Alpine, Alton, Altoona, Anniston, Ashland, Ashville, Attalla, Baileyton, Bessemer, Birmingham, Blountsville, Boaz, Bon Air, Bremen, Brent, Brierfield, Brookside, Brookwood, Buhl, Burnwell, Bynum, Calera, Carbon Hill, Cardiff, Centreville, Chelsea, Childersburg, Choccolocco, Clanton, Clay, Cleveland, Coaling, Coker, Columbiana, Cook Springs, Cordova, Cottondale, Cragford, Crane Hill, Cropwell, Cullman, De Armanville, Delta, Docena, Dolomite, Dora, Duncanville, Eastaboga, Echola, Edwardsville, Eldridge, Elrod, Empire, Fairfield, Fosters, Fruithurst, Fultondale, Gadsden, Gallant, Garden City, Gardendale, Goodsprings, Graham, Graysville, Green Pond, Hanceville, Harpersville, Hayden, Heflin, Helena, Hollins, Holly Pond, Jacksonville, Jasper, Jemison, Joppa, Kansas, Kellerman, Kimberly, Lawley, Leeds, Lincoln, Lineville, Locust Fork, Logan, Maplesville, Margaret, Maylene, Mc Calla, Millerville, Montevallo, Moody, Morris, Mount Olive, Mulga, Munford, Muscadine, Nauvoo, New Castle, Northport, Oakman, Odenville, Ohatchee, Oneonta, Oxford, Palmerdale, Parrish, Pelham, Pell City, Peterson, Piedmont, Pinson, Pleasant Grove, Quinton, Ragland, Rainbow City, Ralph, Ranburne, Randolph, Remlap, Riverside, Roanoke, Saginaw, Samantha, Sayre, Shannon, Shelby, Siluria, Sipsey, Springville, Stanton, Steele, Sterrett, Sumiton, Sycamore, Sylacauga, Talladega, Thorsby, Townley, Trafford, Trussville, Tuscaloosa, Vance, Vandiver, Verbena, Vincent, Vinemont, Wadley, Walnut Grove, Warrior, Watson, Wattsville, Weaver, Wedowee, Wellington, West Blocton, Westover, Wilsonville, Wilton, Woodland, Woodstock, Alabama


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What is the TrustDALE Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.