Renovation Associates


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Call (404) 492-6965

Video Review

A Message From Dale

The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About Renovation Associates

Founded in 2000, Renovation Associates has worked with hundreds of happy homeowners in the Atlanta metro area.  Over the years, Renovation Associates has earned a reputation for fine, functional design, an outstanding selection of building materials and furnishings, and exceptional craftsmanship.  They specialize in personalized, one-on-one working relationships with all customers to build their dreams into realities!

Price

If you’re thinking of renovating your bathroom, kitchen or basement but are worried about the price tag, you’ve come to the right place.  The decades of experience at Renovation Associates means that they know how to make the vision of your perfect bathroom, kitchen or basement work within your budget.  Whether you’re looking for a resort spa right in your own home or just want an updated bathroom space, the Renovation Associates team offers exceptional value through their experienced cost-effective construction management and design.  Give them a call to schedule your complimentary consultation!

Quality

Owner Bryan Miller boasts over 20 years in the industry, which truly speaks to his level of expertise.  Renovation Associates offers the best of whatever you want: luxurious, plush, relaxing, invigorating, or simply functional.  They want to maximize all the ways that you can create a unique bathroom that exceeds your expectations.  Visit their website and see pictures of recently renovated bathrooms, kitchens and basements to see proof of the exceptional quality that Renovation Associates has to offer.  These renovation projects feature a number of different design and product ideas that include a walk-in travertine shower, body-massaging jets, granite countertops, and a high-tech brushed-nickel shower system.

Customer Service

With Renovation Associates, you can expect to work with a company that truly cares about its customers and there experience.  After all, many of their best customers are referred by previous customers who bragged about their new bathroom, kitchen or basement!  They want to give you serious bragging rights too, and do so by constructing the bathroom, kitchen or basement you’ve always wanted at a refreshing price and by offering the best in customer service.  You’ll notice the high professional standards that all employees are held to, and the personal attention they offer to make sure you are taken care of every step of the way. 

Business Contact Info

Phone:

(404) 492-6965

Products and Services:

Bathroom remodeling, Kitchen, Basement

Locations:

Renovation Associates

301 Hickory Ridge Trail

Woodstock, GA 30188

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What is the TRUSTDale Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.