Atlanta Business: Reigning Cats & Dogs


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(770) 232-3035
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The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About Reigning Cats & Dogs - Atlanta, Georgia

Reigning Cats & Dogs takes special care of your pet with loving, trusted care for boarding, sitting or walking.  They’ve been in the pet sitting business for over 20 years with thousands of satisfied customers (happy dogs, cats and their owners) who keep coming back.  That’s experience that you, too, can trust.

Price

Honest – straightforward pricing.  Pet sitting starts at $18.00 per visit.  Boarding starts at $30.00 per day.  House sitting starts at $80.00 per night, $110.00 for 24 hours. 

Quality

This mission statement says it all:  “If you hire quality people, you will deliver quality service.”  My investigative review finds Reigning Cats & Dogs will always send a professional, background checked adult to your residence, or if you prefer that your pet stay with that professional, he or she will be treated as a member of the sitter’s own family. 

Customer Service

Your experience begins with a friendly answered call or promptly returned email.  With a beloved pet, you only get one chance to make a terrible mistake.  TrustDale says don’t take that chance!  Rely on the company that requires each employee to understand and sign on to the company’s policies and procedures before they begin work. In the event of any problem, your concerns are a top priority and response is immediate.  What’s more, your experience is 100 % backed by the TrustDale Make It Right Guarantee.

Business Contact Info



Products and Services:

Pet sitting, dog walking and visits, private home boarding in client's or employee's home, doggie daycare, day or overnight house sitting, residential and commercial pet waste removal, juvenile/geriatric special pet care


Business Location:

Reigning Cats & Dogs

Post Office Box 1796

Duluth , GA 30097


Locations Served:

Cherokee County, Clayton County, Cobb County, Dekalb County, Fulton County, Gwinnett County, Acworth, Alpharetta, Atlanta, Austell, Avondale Estates, Ball Ground, Buford, Canton, Clarkdale, Clarkston, Conley, Dacula, Decatur, Duluth, Ellenwood, Fairburn, Forest Park, Grayson, Holly Springs, Jonesboro, Kennesaw, Lawrenceville, Lebanon, Lilburn, Lithonia, Lovejoy, Mableton, Marietta, Morrow, Nelson, Norcross, North Metro, Palmetto, Pine Lake, Powder Springs, Red Oak, Redan, Rex, Riverdale, Roswell, Scottdale, Smyrna, Snellville, Stone Mountain, Suwanee, Tucker, Union City, Waleska, Woodstock, Georgia


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What is the TrustDALE Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.