Atlanta Business: Pronto Home Repairs


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(678) 951-0193
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The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About Pronto Home Repairs - Atlanta, Georgia

Pronto Home Repairs On Demand.  Their goal is to take the hassle out of repairs and small jobs around the house.  They are fully bonded and insured, with handpicked, background checked professionals.  No matter the size of your list, your Pronto Pro can handle it.  They specialize in carpentry, drywall, electric, and plumbing.

Price

You won’t encounter any hidden fees or surprise costs when you hire a Pronto Pro. In fact, all of their FREE upfront quotes are fixed so you understand exactly what you’re paying for from the very beginning. Unlike many similar companies, Pronto never requires a minimum charge. So you can rest assured that whatever project you have, big or small, can be expertly completed at a price you’ll love!

Quality

Pronto handpicks and vets all Pronto Pros to ensure that they are highly qualified, background checked, and insured so they're always ready and able to help. All Pros are full-time employees, not third-party contractors; they work for Pronto, and Pronto works for you. Your Pronto Pro won't let the cat out, keep the door open on a hot day, or leave a mess behind for you to clean up later! They take pride in their work and guarantee it for 1 year.

Customer Service

Customers have always been the top priority at Pronto, and they always will be. They respect you and your time, so you can count on Pros to be professional and polite, and arrive on time. Staff members excel in customer service, able to expertly and efficiently coordinate between the office and technicians. They ensure consistent communication with their clients to keep them informed of service times or changes due to inclement weather.

Business Contact Info



Products and Services:

Handyman services that include Carpentry, Drywall, Electrical, and Plumbing


Business Location:

Pronto Home Repairs

3200 Atlanta Silverbacks Way

Atlanta , GA 30340


Locations Served:

Barrow County, Bartow County, Cherokee County, Clayton County, Cobb County, Coweta County, Dekalb County, Forsyth County, Fulton County, Gwinnett County, Hall County, Henry County, Lumpkin County, Newton County, Spalding County, Walton County, Acworth, Adairsville, Alpharetta, Atlanta, Auburn, Austell, Avondale Estates, Ball Ground, Bethlehem, Buford, Canton, Cartersville, Cassville, Chestnut Mountain, Clarkdale, Clarkston, Clermont, Conley, Covington, Cumming, Dacula, Dahlonega, Decatur, Duluth, Ellenwood, Emerson, Experiment, Fairburn, Flowery Branch, Forest Park, Gainesville, Gillsville, Good Hope, Grantville, Grayson, Griffin, Hampton, Haralson, Holly Springs, Jersey, Jonesboro, Kennesaw, Kingston, Lawrenceville, Lebanon, Lilburn, Lithonia, Locust Grove, Loganville, Lovejoy, Lula, Mableton, Mansfield, Marietta, Mcdonough, Monroe, Moreland, Morrow, Murrayville, Nelson, Newborn, Newnan, Norcross, North Metro, Oakwood, Orchard Hill, Oxford, Palmetto, Pine Lake, Porterdale, Powder Springs, Red Oak, Redan, Rex, Riverdale, Roswell, Rydal, Sargent, Scottdale, Senoia, Sharpsburg, Smyrna, Snellville, Social Circle, Statham, Stockbridge, Stone Mountain, Sunny Side, Suwanee, Taylorsville, Tucker, Turin, Union City, Waleska, White, Winder, Woodstock, Georgia


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What is the TrustDALE Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.