Atlanta Business: Lightning Bug Electric


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(404) 461-9699
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A Message From Dale

The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About Lightning Bug Electric - Atlanta, Georgia

Lightning Bug Electric is devoted to fulfilling all the electrical needs of individuals, families, and businesses throughout their community.  With more than 25 years of experience in the industry, they are a team of professional electricians you can trust to handle any of your residential or commercial needs.

Price

Lightning Bug Electric is a flat rate pricing company that looks over every job with detail to be able to provide you with the best options available. When it comes to electrical work they understand not everyone may be able to afford all repairs; so, they try to work with every customer so they can have a safe home or business and not break the bank.

Quality

At Lightning Bug Electric, they believe they have "America's Brightest Electricians”.  They make sure they are always training on electrical code and even continue education and code classes off site to make sure they are the best at what they do.

Customer Service

When you welcome Lightning Bugs friendly and skilled team into your commercial property or home, you can feel at ease regarding your safety. Their employees undergo background checks and drug testing!  Lightning Bug Electric’s goal is to build customer cheerleaders and work extremely hard every day to make sure that this happens. They understand the value of hard work and dedication, and they show up for every job with a positive attitude and ready to work.

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Products and Services:

Electrical Troubleshooting and Repair, Electrical Wiring, Panels, Service Upgrades, Panel Boxes, Outlets, Switches, Ceiling Fans, Recessed Cans, New Circuits, New Wiring for Basements and Remodels, Outdoor Electrical Outlets, Surge Protection, Electrical Inspections, Phone, Cable and Data Installs, Camera System Installs, Landscape Lighting Installs, Smoke and Carbon Monoxide Detector Wiring and Installation, Breaker Replacements, GFCI Outlet Installs, and Generator Installs


Business Location:

Lightning Bug Electric

629 Collins Rd.

Marietta , GA 30066


Locations Served:

Cherokee County, Clayton County, Cobb County, Dekalb County, Forsyth County, Fulton County, Gwinnett County, Henry County, Acworth, Alpharetta, Atlanta, Austell, Avondale Estates, Ball Ground, Buford, Canton, Clarkdale, Clarkston, Conley, Cumming, Dacula, Decatur, Duluth, Ellenwood, Fairburn, Forest Park, Grayson, Hampton, Holly Springs, Jonesboro, Kennesaw, Lawrenceville, Lebanon, Lilburn, Lithonia, Locust Grove, Lovejoy, Mableton, Marietta, Mcdonough, Morrow, Nelson, Norcross, North Metro, Palmetto, Pine Lake, Powder Springs, Red Oak, Redan, Rex, Riverdale, Roswell, Scottdale, Smyrna, Snellville, Stockbridge, Stone Mountain, Suwanee, Tucker, Union City, Waleska, Woodstock, Georgia


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What is the TrustDALE Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.