Atlanta Business: Kevin Wilson Master Locksmith


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The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About Kevin Wilson Master Locksmith - Atlanta, Georgia

Kevin Wilson Master Locksmith’s motto says it all: Professional Experience with a Personal Touch!  A large variety of exceptional locksmith services are provided by experienced staff, led by Gwinnett’s only Certified Master Locksmith, Kevin Wilson.  Whether you lock yourself out of your vehicle, break your key off in your front door or need a complete re-key for your new commercial space or business, you can count on Kevin Wilson Locksmith!

Price

Kevin Wilson Locksmith strives to price all jobs fairly, competitively, and affordably.  No bait and switch tactics, just upfront pricing with advanced, written quotes on letterhead, email, or quote form.  We understand that some companies offer similarly attractive estimation promises, but they can be so full of loopholes they lose what little water they held in the first place.  The difference here is that Kevin Wilson Locksmith honors their advanced quotes, even if they lose money!  In this way you can be assured that the price you get is the price you pay—no matter what.

Quality

Perfectionism and craftsman quality installations are the competing number one goals at Kevin Wilson Locksmith.  All debris collected during projects is cleaned before technicians leave, making it so you won’t even know they were there.  Materials promised to you will be delivered, unlike some other companies who will install cheap, knockoff versions of a product, hoping to fool you into paying the name brand price.  The parts and labor are guaranteed to be the quality you expect and deserve.  Your safety is also a top priority, so rest easy knowing that technicians will never cut corners just to shorten their time with your project.  In fact, Kevin Wilson Locksmith is known for providing either extra time when needed, or free key keys on every job. 

Customer Service

When speaking about his philosophy on customer service, owner Kevin Wilson stated that above all, “friendliness is mandatory”.  All staff members are trained to make every attempt to resolve any customer complaints promptly—you know, the way you want it to be handled!  In a total of six years, Kevin Wilson Master Locksmith boasts having only ONE complaint, which was handled and resolved immediately!  What’s more, Kevin Wilson Master Locksmith doesn’t subscribe to any answering service.  When you call, you’re guaranteed to talk to a real person!  Finally, all employees and contracted locksmiths are required to pass fingerprint and background checks. For your protection and in compliance with the law as well as Gwinnett County Police Department, all locksmiths display their ID badge so you can be certain you are in safe hands.

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Products and Services:

locksmith services including safe and vault opening, home/office/auto emergency lockouts, commercial and residential door repair, lock installation and repairs, filing cabinet keys, master key systems, door reinforcement and more!


Business Location:

Kevin Wilson Master Locksmith

4155 Lawrenceville Hwy

Lilburn , GA 30047


Locations Served:

Cherokee County, Cobb County, Dekalb County, Fulton County, Gwinnett County, Hall County, Walton County, Acworth, Alpharetta, Atlanta, Austell, Avondale Estates, Ball Ground, Buford, Canton, Chestnut Mountain, Clarkdale, Clarkston, Clermont, Dacula, Decatur, Duluth, Ellenwood, Fairburn, Flowery Branch, Gainesville, Gillsville, Good Hope, Grayson, Holly Springs, Jersey, Kennesaw, Lawrenceville, Lebanon, Lilburn, Lithonia, Loganville, Lula, Mableton, Marietta, Monroe, Murrayville, Nelson, Norcross, North Metro, Oakwood, Palmetto, Pine Lake, Powder Springs, Red Oak, Redan, Roswell, Scottdale, Smyrna, Snellville, Social Circle, Stone Mountain, Suwanee, Tucker, Union City, Waleska, Woodstock, Georgia


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What is the TrustDALE Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.