Keegan & Company


Dale trusts this Business...

contact them today.

Call (404) 467-8003

Video Review

A Message From Dale

The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About Keegan & Company

Keegan and Company is Atlanta’s premier diamond broker and direct diamond importer.  They boast the largest inventory of GIA certified diamonds in Atlanta, and therefore are sure to have whatever it is you’re looking for in a diamond.  Whether you’re buying for your own anniversary, an engagement, or just treating yourself, you absolutely cannot go wrong with Keegan and Company.  Call for a price quote, or make an appointment to stop by and see how they can help you find something brilliant.

Price

GIA certified diamonds at Keegan & Company are among the most competitively priced diamonds in the jewelry industry. Their goal is to assist you to attain that very special diamond at the best possible price. Your process begins with a FACE To FACE consultation regarding all aspects of diamond pricing.  Their experts don’t “sell,” instead you buy when you’re educated and comfortable regarding your best diamond selection.

Quality

Keegan & Company, located in the new Sovereign building has the largest inventory of loose diamonds in Atlanta. They have been doing business in the heart of Buckhead for over eighteen years.  Their pledge: Diamonds weighing one carat or more will only be sold with Gemological Institute of America reports; the highest standard for grading in the diamond industry. In addition all diamonds will be evaluated in accordance to Keegan & Company’s own strict standards.

Customer Service

The owner of Keegan & Company, John Keegan, has over thirty years’ experience in the jewelry industry.  He will be involved in all aspects of your jewelry purchase and service for years to come.  Keegan & Company IS NOT AN ONLINE MERCHANT.  John and his staff have built their reputation delivering quality diamond jewelry at the fairest possible price, and with 95 % of their business referral driven, they know a satisfied client is always their best advertising.  Visa-MasterCard-American Express cards welcome!

Business Contact Info

Phone:

(404) 467-8003

Products and Services:

Loose diamonds, platinum 18k, 14k semi mountings, fashion jewelry, professional services, appraisals

Locations:

Keegan & Company

3344 Peachtree Rd

Atlanta, GA 30326

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What is the TRUSTDale Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.