Atlanta Business: It's Maid Day


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(770) 884-6362
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The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About It's Maid Day - Atlanta, Georgia

It’s Maid Day has been providing residential maid services to the greater Atlanta area for over six years. They specialize in professional house cleaning services that revolve around their clients’ wants and needs.  It's Maid Day is committed to providing high quality service every time they clean your home. It is with great confidence that they provide a 100% Money Back Guarantee on all their services.

Price

Customers can price and schedule service online 24/7, or call during business hours for personal, friendly and knowledgeable assistance from their full-time customer service staff.  No one beats It’s Maid Day’s prices and they guarantee it.  If you find a maid service that provides the same service for a lower price, It’s Maid Day will match it (must provide a copy of competitor's list of services, verifiable price and proof of insurance for damage, theft and worker compensation. Any price matching is on future cleanings).

Quality

It’s Maid Day uses only the finest products. All cleaners are Certified Professional Cleaners by Maid Training Academy, the world's largest online training school for Residential Maids.  Their products are backed by a written manufacturer’s guarantee. It’s Maid Day has a full-time Performance Coach that monitors and coaches their cleaners so they maintain the highest quality cleaning.  Their floor cleaner "MB-1" is recognized by floor cleaning experts as one of the best floor cleaners in the industry. It’s Maid Day uses "Endust free" dusting spray that is certified asthma & allergy friendly by the Asthma and Allergy Foundation of America.

Customer Service

Your home will be serviced according to the cleaning plan you purchased and the additional instructions provided during your customer set-up process. Email confirmations on pricing and set-up Instructions are always emailed to the customer prior to service.  It’s Maid Day’s motto is “Our product is our people, providing the highest quality cleaning at competitive prices.”  They follow up with their customers after every initial cleaning with a phone call to confirm the customer is happy. They also send all customers an email after every cleaning to receive feedback and ensure complete satisfaction with their services .  Call or schedule your appointment online today!

Business Contact Info



Products and Services:

Recurring Maid Service, Spring/Deep Clean, Move-In/Out, Blocks of Time, CORE Cleaning, Custom Cleaning.


Business Location:

It's Maid Day

2971 Cherokee St. NW

Kennesaw , GA 30144


Locations Served:

Cherokee County, Cobb County, Dekalb County, Forsyth County, Fulton County, Gwinnett County, Acworth, Alpharetta, Atlanta, Austell, Avondale Estates, Ball Ground, Buford, Canton, Clarkdale, Clarkston, Cumming, Grayson, Holly Springs, Kennesaw, Lawrenceville, Lebanon, Lilburn, Mableton, Marietta, Norcross, North Metro, Powder Springs, Roswell, Smyrna, Snellville, Stone Mountain, Suwanee, Tucker, Woodstock, Georgia


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What is the TrustDALE Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.