Atlanta Business: Hughes Professional Dry Carpet Cleaning, Inc.


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(678) 498-2355
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The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About Hughes Professional Dry Carpet Cleaning, Inc. - Atlanta, Georgia

For over 25 years, Hughes Dry Professional Carpet care has been offering Atlanta a green, dry alternative to steam cleaning carpets. The Hughes Dry Extraction Carpet Cleaning System is a simple and effective method for deep cleaning your carpet anytime - without the inconvenience of getting it wet. There is no need to keep the family off the carpets for a long period of time. With Hughes, carpets can be clean, dry and look its best every day.

Price

Pricing is based on average room values plus level of soiling. All staff are expertly trained in providing accurate quotes over the phone, with most coming within 5% of the true amount. When the technician arrives, you can rest assured that no work will begin until a firm price agreement is made based upon inspection. Call today for your free quote, and don’t forget to ask about their exclusive TrustDALE deal!

Quality

Hughes strives to exceed client expectations with every job. Especially with severely soiled carpets, they always begin with a test cleaning in the worst area. As opposed to most wet cleaning where you won’t know the results until the carpet is dry, Hughes dry system provides immediate results. After the test, if the area is clean to your satisfaction, they will continue. If you are not satisfied, they’ll leave. No hassle, no pressure, and never at any cost to you.

Customer Service

Before the service, customers always receive a courtesy reminder call the day before. When the service has been completed, technicians leave a self-addressed, stamped evaluation card. Hughes urges their clients to evaluate the results of their service and provide honest feedback. Random follow up calls are made after the service as well, to ensure the quality of their technicians and the job they do in your home.

Business Contact Info



Products and Services:

Carpet Repairs & Restretching, Dry & Organic Carpet Cleaning, Upholstery Cleaning, Pet Odor Removal


Business Location:

Hughes Professional Dry Carpet Cleaning, Inc.

1148 JVL Court
Ste. 120

Marietta , GA 30066


Locations Served:

Barrow County, Bartow County, Cherokee County, Clayton County, Cobb County, Coweta County, Dekalb County, Forsyth County, Fulton County, Gwinnett County, Hall County, Henry County, Lumpkin County, Newton County, Spalding County, Walton County, Acworth, Adairsville, Alpharetta, Atlanta, Auburn, Austell, Avondale Estates, Ball Ground, Bethlehem, Buford, Canton, Cartersville, Cassville, Chestnut Mountain, Clarkdale, Clarkston, Clermont, Conley, Covington, Cumming, Dacula, Dahlonega, Decatur, Duluth, Ellenwood, Emerson, Experiment, Fairburn, Flowery Branch, Forest Park, Gainesville, Gillsville, Good Hope, Grantville, Grayson, Griffin, Hampton, Haralson, Holly Springs, Jersey, Jonesboro, Kennesaw, Kingston, Lawrenceville, Lebanon, Lilburn, Lithonia, Locust Grove, Loganville, Lovejoy, Lula, Mableton, Mansfield, Marietta, Mcdonough, Monroe, Moreland, Morrow, Murrayville, Nelson, Newborn, Newnan, Norcross, North Metro, Oakwood, Orchard Hill, Oxford, Palmetto, Pine Lake, Porterdale, Powder Springs, Red Oak, Redan, Rex, Riverdale, Roswell, Rydal, Sargent, Scottdale, Senoia, Sharpsburg, Smyrna, Snellville, Social Circle, Statham, Stockbridge, Stone Mountain, Sunny Side, Suwanee, Taylorsville, Tucker, Turin, Union City, Waleska, White, Winder, Woodstock, Georgia


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What is the TrustDALE Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.