Birmingham Business: Harwell Building Company


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(205) 277-6220
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The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About Harwell Building Company - Birmingham, Alabama

Located in Birmingham, Alabama, Harwell Building Company specializes in custom building, remodeling, and insurance work needs. They are here to help you begin the journey to your dream home. You can depend on them to obtain the insurance assistance you need, the restoration you deserve, and the look you want. Small or large, your requests will be fulfilled with expertise, innovation, and in a timely manner.

Price

Harwell Building Company maintains strong relationships with manufacturers and suppliers all over the country, allowing them to always be able to sell below price point. Your experience begins with a free quote for your individualized project. Harwell believes that all homes are as unique as a fingerprint, and therefore each house is first measured and inspected thoroughly. Once completed, plans are drawn up and presented to the homeowner with a written, line by line scope of work that becomes the contract.

Quality

With a renovator’s eye, owner Barry Harwell personally meets with each client to go through each item on the agreement, line by line. This process is important to Harwell Building Company to ensure that everything the homeowner wants has been outlined and discussed, with nothing left out. Unlike other companies, once all selections have been made, Harwell guarantees a substantial completion date or they will start paying you! At the end of every job, the owner performs a thorough walkthrough of the completed project with the homeowner.

Customer Service

Each job is assigned a project manager who oversees all work on the job. Harwell Building Company’s project managers are full-time professionals who can handle any problems that may arise. Your project manager works on your behalf to assist in making your dream home, so you can relax! If there is a problem that cannot be solved on-site, the owner steps in to resolve it. Harwell customers love this 2-layer system of security for their peace of mind. Not to mention over 90% of their business in 2015 were from past clients and referrals., which truly speaks to the quality and care Harwell Building Company provides.

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Products and Services:

Decks, Screen Porches, New Roofs, Additions, Historic Renovations, New Homebuilding, Kitchen & Bath Remodel, Siding, Trim, New Windows


Business Location:

Harwell Building Company

3732 Dunbarton Dr

Birmingham , AL 35223


Locations Served:

Bibb County, Blount County, Cullman County, Jefferson County, Saint Clair County, Shelby County, Tuscaloosa County, Walker County, Abernant, Adamsville, Adger, Alabaster, Allgood, Alton, Ashville, Baileyton, Bessemer, Birmingham, Blountsville, Bremen, Brent, Brierfield, Brookside, Brookwood, Buhl, Burnwell, Calera, Carbon Hill, Cardiff, Centreville, Chelsea, Clay, Cleveland, Coaling, Coker, Columbiana, Cook Springs, Cordova, Cottondale, Crane Hill, Cropwell, Cullman, Docena, Dolomite, Dora, Duncanville, Echola, Eldridge, Elrod, Empire, Fairfield, Fosters, Fultondale, Garden City, Gardendale, Goodsprings, Graysville, Green Pond, Hanceville, Harpersville, Hayden, Helena, Holly Pond, Jasper, Joppa, Kansas, Kellerman, Kimberly, Lawley, Leeds, Locust Fork, Logan, Margaret, Maylene, Mc Calla, Montevallo, Moody, Morris, Mount Olive, Mulga, Nauvoo, New Castle, Northport, Oakman, Odenville, Oneonta, Palmerdale, Parrish, Pelham, Pell City, Peterson, Pinson, Pleasant Grove, Quinton, Ragland, Ralph, Randolph, Remlap, Riverside, Saginaw, Samantha, Sayre, Shannon, Shelby, Siluria, Sipsey, Springville, Steele, Sterrett, Sumiton, Townley, Trafford, Trussville, Tuscaloosa, Vance, Vandiver, Vincent, Vinemont, Warrior, Watson, Wattsville, West Blocton, Westover, Wilsonville, Wilton, Woodstock, Alabama


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What is the TrustDALE Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.