Tampa Business: Harrell Home Services


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(813) 513-9446
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The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About Harrell Home Services - Tampa, Florida

Harrell Home Services offers a team of factory trained technicians/installers who are professionals at servicing all your HVAC needs.  They understand that when you’re air conditioning or heating goes out, a fast response is important.  Harrell Home Services’ exclusive “Super-Fast Service Guarantee” says that they will be there in one hour or less, or the service call is free and you get 20% off the repair.  They also offer flat rate pricing, never any overtime or weekend charges, and NO diagnostic fee if you do the recommended repair.

Price

Harrell Home Services understands that when making a buying decision price is one of the most important things to consider.  They’re so confident in their pricing that they offer a “Low Price Guarantee”, which says if you find a cheaper price, Harrell Home Services will match it and give you $50 on top of the refund.  This guarantee applies as long as the quote you get is from a licensed HVAC contractor, and they are doing an “Apples to Apples” comparison of the work that was done.

Quality

All employees are drug screened, and nationally background checked so that you can feel comfortable that the person showing up at your home is who they say they are, and they are drug free.  What’s more all employees participate in weekly trainings to ensure quality standards are met.  

Customer Service

Harrell Home Service is committed to your satisfaction.  They assure this by having a field production manager visit every job to ensure that the quality is upheld.  Harrell believes in delivering this standard so much that if you are not 100% completely satisfied with their services they will refund your money no questions asked.   Their staff understands this commitment so they do their best to make you 100% satisfied.  Best yet, you’re also protected by TrustDale’s Make It Right Guarantee!

Hillsborough: (813) 448-7775 Pasco: (813) 448-7775 Pinellas: (727) 597-4911

Hernando: (352)678-5101 Orlando: (407) 287-5112

Business Contact Info



Products and Services:

Air conditioning and heating sales and service


Business Location:

Harrell Home Services

4620 N Hale Ave

Tampa , FL 33614


Locations Served:

Hernando County, Hillsborough County, Manatee County, Pasco County, Pinellas County, Polk County, Sarasota County, Alturas, Anna Maria, Apollo Beach, Aripeka, Auburndale, Babson Park, Balm, Bartow, Bay Pines, Belleair Beach, Bradenton, Bradenton Beach, Bradley, Brandon, Brooksville, Clearwater, Clearwater Beach, Cortez, Crystal Beach, Crystal Springs, Dade City, Davenport, Dover, Dundee, Dunedin, Durant, Eagle Lake, Eaton Park, Elfers, Ellenton, Englewood, Fort Meade, Frostproof, Gibsonton, Haines City, Highland City, Holiday, Holmes Beach, Homeland, Hudson, Indian Lake Estates, Indian Rocks Beach, Istachatta, Kathleen, Kissimmee, Lacoochee, Lake Alfred, Lake Hamilton, Lake Wales, Lakeland, Lakeshore, Land O Lakes, Largo, Laurel, Lithia, Longboat Key, Loughman, Lutz, Mango, Mulberry, Myakka City, Nalcrest, New Port Richey, Nichols, Nobleton, Nokomis, North Port, Odessa, Oldsmar, Oneco, Osprey, Ozona, Palm Harbor, Palmetto, Parrish, Pinellas Park, Plant City, Polk City, Port Richey, River Ranch, Riverview, Ruskin, Safety Harbor, Saint Leo, Saint Petersburg, San Antonio, Sarasota, Seffner, Seminole, Spring Hill, Sun City, Sun City Center, Sydney, Tallevast, Tampa, Tarpon Springs, Terra Ceia, Thonotosassa, Trilby, Valrico, Venice, Waverly, Wesley Chapel, Wimauma, Winter Haven, Zephyrhills, Florida


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What is the TrustDALE Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.