Atlanta Business: Gordon Pro Tree Service


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(770) 884-6367
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The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About Gordon Pro Tree Service - Atlanta, Georgia

Gordon Pro Tree Service is a locally owned and operated company that has been proudly serving the area for over 20 years now.  During this time, they developed a reputation as one of the best tree care companies in the community.  They are a comprehensive full service tree care company that can handle any size project from tree pruning to complete tree removal, and everything in between, as well as grading and demolition.

Price

Gordon Pro Tree Service strives to develop trust with their clients by delivering high quality tree care services at the best value. Their price may not always be the lowest, but in the end the lowest price is almost never the lowest cost. Unlike some tree service companies, who offer low prices at the cost of inappropriate risk to their employees and clients; they are fully insured with liability insurance, as well as workman's comp insurance.

Quality

Their commitment is to help keep or increase the value of their client’s property by keeping their trees healthy and beautiful. Gordon Pro Tree services are among the best in this industry. They treat each client's property as if it were their own.  They offer low impact tree service by highly trained arborists using state-of-the-art equipment to ensure safety, efficiency and professionalism.

Customer Service

Gordon Pro Tree Service’s focus from day one is to conduct business with a level of professionalism and integrity that is often lacking in the industry.  Their office is staffed by helpful and friendly managers ready to assist in scheduling free estimates and tree work.  They go above and beyond to ensure that each client is completely satisfied at job completion.

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Products and Services:

Complete tree removal, tree pruning / trimming, stump grinding, 24 hr emergency storm service, tree planting/installation, yard clean up, land clearing, grading, debris removal, brush chipping, land clearing, lot clearing, bobcat work


Business Location:

Gordon Pro Tree Service

5126 Bristol Industrial Way

Buford , GA 30518


Locations Served:

Barrow County, Forsyth County, Fulton County, Gwinnett County, Hall County, Jackson County, Auburn, Braselton, Buford, Chestnut Mountain, Cumming, Dacula, Duluth, Flowery Branch, Gainesville, Hoschton, Lawrenceville, Norcross, North Metro, Oakwood, Pendergrass, Suwanee, Winder, Georgia


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What is the TrustDALE Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.