Atlanta Business: EDGE Business Systems


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(404) 445-2981
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The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About EDGE Business Systems - Atlanta, Georgia

EDGE Business Systems is an Atlanta-based company which provides business services and office equipment.  They sell, lease, and rent office equipment, as well as provide comprehensive, full service on all of their equipment. They are authorized dealers for XEROX, Toshiba, and HP products. 

Price

EDGE Business Systems has products and programs that will fit any budget.  For those businesses who are looking to buy with a small budget, EDGE offers used and remanufactured products.  Only need the equipment for a short amount of time?  Are you not sure about purchasing large office equipment?  Have no fear; all of EDGE’s equipment is eligible for their many different rental and lease programs for whatever your unique needs are.

Quality

All of EDGE’s products and services are 100% guaranteed by the company and by their manufacturing partners: Xerox, Toshiba, Hewlett-Packard (HP), and more.  As an authorized dealer, EDGE uses only the original equipment manufacturer’s parts and supplies to ensure the quality of the equipment.  Not to mention all of EDGE Business Systems’ service technicians are factory-trained to guarantee that your equipment is only serviced by people who understand the product

Customer Service

EDGE is dedicated to providing excellent customer service because of the very nature of their products!  All phone calls are routed to local dispatchers who provide real-time status of technicians, and customer service reps are located here in Atlanta.  If your equipment needs to be serviced, an on-site parts inventory is taken to minimize machine downtime.  Still not sure? EDGE also offers dozens of customer referrals for your peace of mind.

Business Contact Info



Products and Services:

Sales and service for copiers, printers, scanners, wide format printers, document management software, and more!


Business Location:

EDGE Business Systems

1350 Northmeadow Pkwy

Roswell , GA 30076


Locations Served:

Barrow County, Bartow County, Cherokee County, Clayton County, Cobb County, Coweta County, Dekalb County, Douglas County, Fayette County, Forsyth County, Fulton County, Gwinnett County, Hall County, Henry County, Lumpkin County, Newton County, Paulding County, Rockdale County, Spalding County, Walton County, Acworth, Adairsville, Alpharetta, Atlanta, Auburn, Austell, Avondale Estates, Ball Ground, Bethlehem, Brooks, Buford, Canton, Cartersville, Cassville, Chestnut Mountain, Clarkdale, Clarkston, Clermont, Conley, Conyers, Covington, Cumming, Dacula, Dahlonega, Dallas, Decatur, Douglasville, Duluth, Ellenwood, Emerson, Experiment, Fairburn, Fayetteville, Flowery Branch, Forest Park, Gainesville, Gillsville, Good Hope, Grantville, Grayson, Griffin, Hampton, Haralson, Hiram, Holly Springs, Jersey, Jonesboro, Kennesaw, Kingston, Lawrenceville, Lebanon, Lilburn, Lithia Springs, Lithonia, Locust Grove, Loganville, Lovejoy, Lula, Mableton, Mansfield, Marietta, Mcdonough, Monroe, Moreland, Morrow, Murrayville, Nelson, Newborn, Newnan, Norcross, North Metro, Oakwood, Orchard Hill, Oxford, Palmetto, Peachtree City, Pine Lake, Porterdale, Powder Springs, Red Oak, Redan, Rex, Riverdale, Roswell, Rydal, Sargent, Scottdale, Senoia, Sharpsburg, Smyrna, Snellville, Social Circle, Statham, Stockbridge, Stone Mountain, Sunny Side, Suwanee, Taylorsville, Tucker, Turin, Tyrone, Union City, Waleska, White, Winder, Winston, Woodstock, Georgia


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What is the TrustDALE Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.