Atlanta Business: Consolidated Copier Services


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(678) 999-6691
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A Message From Dale

The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About Consolidated Copier Services - Atlanta, Georgia

Consolidated Copier Services is proud to be a locally owned and operated company right here in the Atlanta/metro area.  They have provided thousands of businesses with office solutions since 1987. They’re here to provide everything you need; from printers to commercial copiers to production fleets, as well as service, integrative solutions and more! At Consolidated Copier Services they are experienced, highly trained, and ready to help you.

Price

Consolidated Copier Services has competitive pricing that will fit your budget.  They offer special pricing for churches, nonprofits and government entities.  Call them today to request more information.

Quality

Consolidated Copier Services is a fully authorized copier dealer and have one of Atlanta’s most award-winning service departments. They have been recognized by Better Business Bureau since 2009 and their awards are a testament to their high-quality service.  They offer a guaranteed warranty and a loaner machine if a customer experiences trouble at no cost to the customer.

Customer Service

Consolidated Copier Services has created a unique customer service pledge that they stand by to all customers.

 

  • They will always tell the truth no matter what the issue.
  • They will keep their commitments and guarantees.
  • They will strive to always provide the best customer service in their industry.
  • They will provide friendly and prompt service.
  • They will operate with integrity and respect.
  • Their employees are well trained in the skills and knowledge of the services they provide.
  • They treat their employees the way they want them to treat their customers.

Business Contact Info



Products and Services:

Consolidated Copier Services offer leasing options on all office solutions along with service for nearly every machine in the industry.


Business Location:

Consolidated Copier Services

124 Westridge Industrial Blvd.

McDonough , GA 30253


Locations Served:

Butts County, Clayton County, Coweta County, Dekalb County, Fayette County, Fulton County, Henry County, Newton County, Rockdale County, Spalding County, Walton County, Alpharetta, Atlanta, Avondale Estates, Brooks, Clarkston, Conley, Conyers, Covington, Decatur, Duluth, Ellenwood, Experiment, Fairburn, Fayetteville, Flovilla, Forest Park, Good Hope, Grantville, Griffin, Hampton, Haralson, Jackson, Jenkinsburg, Jersey, Jonesboro, Lithonia, Locust Grove, Loganville, Lovejoy, Mansfield, Mcdonough, Monroe, Moreland, Morrow, Newborn, Newnan, Orchard Hill, Oxford, Palmetto, Peachtree City, Pine Lake, Porterdale, Red Oak, Redan, Rex, Riverdale, Roswell, Sargent, Scottdale, Senoia, Sharpsburg, Social Circle, Stockbridge, Stone Mountain, Sunny Side, Tucker, Turin, Tyrone, Union City, Georgia


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What is the TrustDALE Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.