Atlanta Business: CertaPro Painters


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(888) 419-9772
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A Message From Dale

The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About CertaPro Painters - Atlanta, Georgia

CertaPro Painters is a professional painting contracting company with an outstanding customer satisfaction and referral rating.  Whether you need interior or exterior painting, whether for residential or commercial, no job is too large.  Call their professionally staffed call center today, and have your proposal reviewed, questions answered, and give you a free estimate or color consultation!

Price

I want real value, not smoke and mirrors. My investigation finds CertaPro Painters uses industry standard pricing. This allows your project to be customized to fit your budget. CertaPro's professionals work side by side with you to build a project that not only addresses your concerns but respect your financial situation. CertaPro's industry-leading technology delivers your written estimate on the spot, and the price you see is the price you pay.  No surprises!

Quality

CertaPro has been delivering its unique professionalized painting since 1992. Their belief is that you determine when the job is complete. CertaPro's Job Site Supervisors walk the job with you to make certain the quality and the finished product meet the agreed expectations. This process is proven to deliver a quality painting project before you make any payment. Thousands of North Georgia customers are proof that CertaPro delivers quality workmanship and a quality product.

Customer Service

The foundation of CertraPro Painters is the fact you can be certain about their promise of quality. You, the customer, come first and their Certainty Service System allows you to only have to tell your story one time. That story represents exactly what is important to you, so that CertaPro can minimize intrusion into your family's home and lifestyle.  My investigation finds that this company’s core values of Respecting the Individual, Delivering What They Promise, Practicing Continuous Improvement, and Having Pride in What They Do matches perfectly to TrustDale's core values. That's why I'm proud to double protect your purchase with my TrustDale Make It Right Guarantee!

Business Contact Info



Business Location:

CertaPro Painters

10 N Clarendon Ave

Avondale Estates , GA 30002


Locations Served:

Barrow County, Bartow County, Cherokee County, Cobb County, Dawson County, Dekalb County, Forsyth County, Fulton County, Gwinnett County, Hall County, Lumpkin County, Newton County, Paulding County, Rockdale County, Walton County, Acworth, Adairsville, Alpharetta, Atlanta, Auburn, Austell, Avondale Estates, Ball Ground, Bethlehem, Buford, Canton, Cartersville, Cassville, Chestnut Mountain, Clarkdale, Clarkston, Clermont, Conyers, Covington, Cumming, Dacula, Dahlonega, Dallas, Dawsonville, Decatur, Duluth, Ellenwood, Emerson, Fairburn, Flowery Branch, Gainesville, Gillsville, Good Hope, Grayson, Hiram, Holly Springs, Jersey, Kennesaw, Kingston, Lawrenceville, Lebanon, Lilburn, Lithonia, Loganville, Lula, Mableton, Mansfield, Marietta, Monroe, Murrayville, Nelson, Newborn, Norcross, North Metro, Oakwood, Oxford, Palmetto, Pine Lake, Porterdale, Powder Springs, Red Oak, Redan, Roswell, Rydal, Scottdale, Smyrna, Snellville, Social Circle, Statham, Stone Mountain, Suwanee, Taylorsville, Tucker, Union City, Waleska, White, Winder, Woodstock, Georgia


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What is the TrustDALE Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.