Atlanta Business: Bob Matthews Home Inspection Services


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(770) 380-2801
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The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About Bob Matthews Home Inspection Services - Atlanta, Georgia

Bob Matthews is a professional, full-time home inspector based out of Canton, Georgia.  He has performed inspections for thousands of satisfied customers, since 1995.  When you need a reliable home inspector for a resale property, new construction and more, Bob Matthews will provide you a job done right.  With over twenty years of inspection experience, Bob comes with a solid reputation you won’t find in very many other inspectors.

Price

When you’re shopping around for home inspectors, you’ll find that they typically follow market trend pricing based on a number of factors.  However, not all are as transparent as Bob Matthews, who believes that your basic right as a consumer is to know what you’re going to pay for up front.  Bob’s prices are based on a property’s foundation type, age and size, and are competitive with any qualified inspector.  The upfront price includes the full service inspection and thorough report, which includes pictures. Radon testing and indoor air quality testing are also available for an additional fee.

Quality

Bob is a Certified Member of nationally recognized and respected home inspector associations which require continuing education and adherence to professional standards of practice. Additionally, Bob utilizes tools, including thermal imaging, to help identify issues that may not be readily apparent with a basic visual inspection. Training & Experience matter!

Customer Service

Bob Matthews is the person you work with from start to finish. He performs every inspection. Bob treats his clients with respect and honesty. He knows that the purchase of a property is exciting, yet can be stressful.  You can rest easy knowing that Bob’s inspections and detailed reports are objective and honest, providing you the knowledge needed to make informed decisions.  Bob is available for your questions at any time, in fact he welcomes them!  For whatever kind of property inspection you need, Bob Matthew’s Home Inspection Services can provide everything you need and more.

 

Certifications/Memberships:

International Code Council (ICC)-- http://www.iccsafe.org/

American Society of Home Inspectors (ASHI) -- http://www.ashi.org/

Georgia Association of Home Inspectors (GAHI)-- http://www.gahi.com/

International Association of Certified Home Inspectors (InterNACHI)-- http://www.nachi.org/

Certified Master Inspector (CMI) – http://www.CertifiedMasterInspector.org/

Business Contact Info



Products and Services:

Complete home inspections


Business Location:

Bob Matthews Home Inspection Services

246 Balsam Dr,

Canton , GA 30114


Locations Served:

Bartow County, Cherokee County, Cobb County, Dawson County, Forsyth County, Fulton County, Gwinnett County, Paulding County, Pickens County, Acworth, Adairsville, Alpharetta, Atlanta, Austell, Ball Ground, Buford, Canton, Cartersville, Cassville, Clarkdale, Cumming, Dacula, Dallas, Dawsonville, Duluth, Emerson, Fairburn, Grayson, Hiram, Holly Springs, Jasper, Kennesaw, Kingston, Lawrenceville, Lebanon, Lilburn, Mableton, Marble Hill, Marietta, Nelson, Norcross, North Metro, Palmetto, Powder Springs, Red Oak, Roswell, Rydal, Smyrna, Snellville, Suwanee, Talking Rock, Tate, Taylorsville, Union City, Waleska, White, Woodstock, Georgia


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What is the TrustDALE Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.