Atlanta Business: American Property Restoration


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Video Review

A Message From Dale

The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About American Property Restoration - Atlanta, Georgia

American Property Restoration has been in the business of restoration, remediation, abatement, consulting, and construction for a combined total of over 75 years. Their service professionals have both the academic and project management experience necessary to deliver cost-effective solutions on time and on budget.

Price

The cost of property restoration is the last thing anyone wants to think about in an emergency.  American Property Restorations understands, which is why all pricing is based on your insurance company’s payout.  They can bill directly to your insurance company, as well as negotiate with your adjustor to maximize coverage.

Quality

For over 75 years, American Property Restoration has perfected their craft, starting with employing some of the country’s best service professionals.  All services rendered are performed by these highly trained, certified technicians whose priorities are completion and minimal process disruption.  When you leave your project with American Property Restoration, you can rest assured that it will be exactly what you want and more.

Customer Service

In emergency situations, flawless customer service is nonnegotiable to American Property Restoration. For this reason, they are available to their customers 24 hours a day, with immediate response.  Not to mention, if a customer is unhappy in any way, they will return to correct any issues.

Business Contact Info



Products and Services:

water damage cleanup, fire damage cleanup, mold remediation, roofing and storm damage repair, reconstruction


Business Location:

American Property Restoration

3440 Oakcliff Rd

Atlanta , GA 30340


Locations Served:

Barrow County, Bartow County, Cherokee County, Clayton County, Cobb County, Coweta County, Dekalb County, Douglas County, Fulton County, Gwinnett County, Hall County, Henry County, Lumpkin County, Newton County, Rockdale County, Spalding County, Walton County, Acworth, Adairsville, Alpharetta, Atlanta, Auburn, Austell, Avondale Estates, Ball Ground, Bethlehem, Buford, Canton, Cartersville, Cassville, Chestnut Mountain, Clarkdale, Clarkston, Clermont, Conley, Conyers, Covington, Dacula, Dahlonega, Decatur, Douglasville, Duluth, Ellenwood, Emerson, Experiment, Fairburn, Flowery Branch, Forest Park, Gainesville, Gillsville, Good Hope, Grantville, Grayson, Griffin, Hampton, Haralson, Holly Springs, Jersey, Jonesboro, Kennesaw, Kingston, Lawrenceville, Lebanon, Lilburn, Lithia Springs, Lithonia, Locust Grove, Loganville, Lovejoy, Lula, Mableton, Mansfield, Marietta, Mcdonough, Monroe, Moreland, Morrow, Murrayville, Nelson, Newborn, Newnan, Norcross, North Metro, Oakwood, Orchard Hill, Oxford, Palmetto, Pine Lake, Porterdale, Powder Springs, Red Oak, Redan, Rex, Riverdale, Roswell, Rydal, Sargent, Scottdale, Senoia, Sharpsburg, Smyrna, Snellville, Social Circle, Statham, Stockbridge, Stone Mountain, Sunny Side, Suwanee, Taylorsville, Tucker, Turin, Union City, Waleska, White, Winder, Winston, Woodstock, Georgia


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What is the TrustDALE Investigative Process & the Make it Right Guarantee?


7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on TrustDale.com within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.