Atlanta Business: Ackerman Security Systems

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(404) 719-5609
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The TrustDALE Certification process requires that a business must first pass my stringent 7-Point Investigative Review of reputation, price, quality, and customer service. That process is completed through detailed research and a personal company interview. I've given this business my highest recommendation. I believe that you, too, can feel confident placing your trust in their services.

About Ackerman Security Systems - Atlanta, Georgia

Ackerman Security has provided residential and commercial security services and products in Atlanta for over 40 years. Ackerman clients are monitored from their local, company-owned U.L. and CSAA 5 Diamond Certified monitoring center, the only center in Atlanta to have achieved both of these certifications. This means you have the most highly trained professionals responding to your emergency, when seconds count. Security is Ackerman’s only business and with their expertise, they do it better than anyone else.


"Cheap" does NOT equal value. If you're not careful, you could end up being robbed twice - once by the burglar and again by a sketchy alarm company that designed a poor system. A 40-year plus track record proves Ackerman delivers superior products and service. Their monthly monitoring fee, starting at just $19.95, is not only incredibly competitive, it's backed by the value of a real security system, and real, responsible human beings protecting your family and assets. PLUS, switch through and receive 2 months of home monitoring FREE! If you're installing a new system, you'll receive two FREE keyfobs!


Ackerman installs only the highest quality products backed by superior warranties and some of the most experienced service technicians in the industry. The technician who came to my home has been with Ackerman since the mid 90's! Additionally, I've toured Ackerman's local monitoring center and met the quality individuals tasked with protecting you and your belongings. These are drug tested, criminally background checked employees. I have total peace of mind, I'm protected, and I'm equally convinced Ackerman will protect your home or business to your satisfaction. I guarantee it!

Customer Service

Ackerman's philosophy is that once they shake your hand, they don't ever want to let go! I witnessed this first hand. I met with a knowledgeable and thoroughly competent sales associate, who truly listened to my needs and designed my protection package accordingly. Ackerman's technician arrived the day we scheduled, during the timeframe promised, stayed until the job was done, and took the time to make certain we were comfortable with the system's management. Plus, Ackerman Security is available to you 24 hours a day, 7 days a week, and your satisfaction is guaranteed - double! First, with Ackerman Security and as always, when you register with the TrustDale Make It Right Guarantee!

Business Contact Info

Products and Services:

Security systems for burglary protection, fire, medical alert systems, wireless and IP monitoring, remote access for video, locks, lighting, and energy management

Business Location:

Ackerman Security Systems

1346 Oakbrook Dr

Norcross , GA 30093

Locations Served:

Barrow County, Bartow County, Cherokee County, Clayton County, Cobb County, Coweta County, Dekalb County, Douglas County, Fulton County, Gwinnett County, Hall County, Henry County, Lumpkin County, Newton County, Rockdale County, Spalding County, Walton County, Acworth, Adairsville, Alpharetta, Atlanta, Auburn, Austell, Avondale Estates, Ball Ground, Bethlehem, Buford, Canton, Cartersville, Cassville, Chestnut Mountain, Clarkdale, Clarkston, Clermont, Conley, Conyers, Covington, Dacula, Dahlonega, Decatur, Douglasville, Duluth, Ellenwood, Emerson, Experiment, Fairburn, Flowery Branch, Forest Park, Gainesville, Gillsville, Good Hope, Grantville, Grayson, Griffin, Hampton, Haralson, Holly Springs, Jersey, Jonesboro, Kennesaw, Kingston, Lawrenceville, Lebanon, Lilburn, Lithia Springs, Lithonia, Locust Grove, Loganville, Lovejoy, Lula, Mableton, Mansfield, Marietta, Mcdonough, Monroe, Moreland, Morrow, Murrayville, Nelson, Newborn, Newnan, Norcross, North Metro, Oakwood, Orchard Hill, Oxford, Palmetto, Pine Lake, Porterdale, Powder Springs, Red Oak, Redan, Rex, Riverdale, Roswell, Rydal, Sargent, Scottdale, Senoia, Sharpsburg, Smyrna, Snellville, Social Circle, Statham, Stockbridge, Stone Mountain, Sunny Side, Suwanee, Taylorsville, Tucker, Turin, Union City, Waleska, White, Winder, Winston, Woodstock, Georgia

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What is the TrustDALE Investigative Process & the Make it Right Guarantee?

7-Point Investigative Review

The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. TrustDale disclaims any liability for any and all inadvertent inaccuracies.
  1. Price: The Company must price its main product or products competitively (unless there is a significant difference in the quality of the product). The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products.
  2. Verified Reputation & Customer Service: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. This is achieved by conducting follow up surveys of customers who have contacted recommended service providers.
  3. What Would Cardwell Do: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. This created the basis for “What Would Cardwell Do?” in regard to whether Dale would choose to personally do business with this Company.
  4. Governor’s Office of Consumer Affairs, Consumer Publications, FTC: Each Company is reviewed through the pertinent agencies and publications.
  5. Licensing, Professional Certification, Insurance and Bonding: Each Company is reviewed for proper professional credentialing.
  6. Lawsuit Search and Review: A review of the Company’s litigation history is completed to assure no history of unprofessional or illegal business practices.
  7. “Make it Right Guarantee”: The Company agrees to accept and abide by TrustDale’s Make it Right Guarantee.

Make it Right Guarantee

Certified businesses must agree in writing to accept and abide by the following:
  1. Customers have a right to extraordinary customer service.
  2. My current warranty and customer service are among the best available in the field.
  3. I ensure complete customer satisfaction, by offering the TrustDale Make It Right guarantee.
  4. The TrustDale Guarantee becomes valid when a customer contacts the vendor through TrustDale, or confirms his purchase on within 24 hours of the transaction.
  5. The TrustDale Guarantee states that if the customer is dissatisfied with a product, repair or customer service, the customer will first employ the avenues of redress made available by the business’ customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale.
  6. I will allow TrustDale and an independent expert in the field to review the customer’s complaint. If upon conclusion of review, the independent expert and Dale agree that the customer’s position is justified, I agree to abide by the recommendation of TrustDale to Make It Right.
  7. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.